Vandergriff Acura Testimonials

September 11, 2017
Wke003
I am on my 4th leased MDX in the past 8 years. I return my 3 year leases in 18 month - 24 month cycles. I personally keep them very clean and dealer serviced, so when I go in to trade I get a very good deal. For service, I turn that over to the dealership according to the mileage, service and oil change schedules. That way, I always have a great car, ready to go anywhere (inc a cross country road trip, all at the drop of a hat. In short, I take care of my cars and Vandergriff Acura take


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September 09, 2017
Acura#2
Service Advisor made sure that I was updated on the progress being made on the maintenance of my car. I was give an estimate and approximate length of time for the repair.


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September 08, 2017
nissa2
The difference between ordinary and extraordinary is that little EXTRA!!! Your entire team proved you appreciate my business and my loyalty as a customer!!! Thanks!


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September 08, 2017
Philip Y. Leung
Recently my home in Houston was flooded together with my 4 cars. I found a car from dealership inventory. Your sales professional (Kenny Le) was very professional to answer all my questions. I flew to your dealership next days to sign all paperwork. I am impressed the way Kenny handled my transaction with courtesy and efficient manner. Because of that I decided to buy another vehicle Acura MDX on the same day. I cannot drive two cars back to Houston. Kenny offered to pick me up at the DFW airpo


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September 02, 2017
Sonia22
I came in to ask a few questions about new models . Edgardo was very knowledgeable and very helpful in my car shopping process. Will recommend him to anyone looking for a car .


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August 30, 2017
New Guy
Max Coker was a great salesman, a real pro. Their price was best but not by alot. The professional experience made the decision for me even though another dealer was much closer.


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August 29, 2017
Mycoffee
It was a pleasure working with Kyle on my lease. Kyle is very professional and knowledgeable about Acura and all the technical aspects. He treated me with utmost courtesy and provided answers to all my technical questions.


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August 29, 2017
Herjimenez
We just bought our second Acura RDX from Vandergriff Acura. These guys are great!!! My favorite salesman in Kenny Le. Wesley Kammer is the new car department manager. They are both awesome. From the moment you enter their building until you leave with a new car, these people will give you the best experience possible along with the quality of an Acura vehicle. Vanderfgriff Acura is just simple the best dealership in the area.


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August 29, 2017
Andrea Raspberry
I love Vandergriff Acura. My salesman Larry Leonard was very knowledgeable about all products. He listen to my wants and needs. When all was said and done I brought my RDX. I would recommend this dealership to everybody looking for a car.


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August 27, 2017
NewinCH
Larry Leonard went above and beyond to ensure my buying process was smooth. He is very patient and knowledgeable about product/services. Larry made sure I was happy/soild with my purchase. Thanks Larry, you are appreciated


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August 26, 2017
Moana Guymon
Stan Bennett and staff were amazing!!!


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August 25, 2017
Tot k vu
I always have my cars bought at manyToyota dealer ships , this is my third vehicles I have owned also this is my first time I bought my Truck at Vandergriffs dealer in Arlington ,TX . They have many trucks and cars that you can pick the best one at your choices. Guy name Jim Wessbough has very patient to help me to choose the right


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August 23, 2017
Ramon Bermudez
I took my car in for scheduled service yesterday at Vandergriff Toyota and had a pleasant experience. It was quick, effective and timely. Minh Kelley was very kind and very helpful with any questions I had.


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August 22, 2017
Holly Skinner
I live 200 miles from Vandergriff so I did a lot of communication via phone prior to arriving for my new Acura. I worked with the GM and our salesman was Dan. Dan was great! He was very patient, let me test drive several vehicles until I found the right one for me. Dan spent a lot of time with me ensuring I knew how to control all of


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August 22, 2017
Holly Skinner
I live 200 miles from Vandergriff so I did a lot of communication via phone prior to arriving for my new Acura. I worked with the GM and our salesman was Dan. Dan was great! He was very patient, and let me test drive several vehicles until I found the right one for me. Dan spent a lot of time with me ensuring I knew how to control all of the features on my new Acura prior to us leaving as well. I love my new 2018 TLX! Thanks, Dan!


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August 22, 2017
Holly Coker
I live 200 miles from Vandergriff so I did a lot of communication via phone prior to arriving for my new Acura. I worked with the GM and our salesman was Dan. Dan was great! He was very patient, let me test drive several vehicles until I found the right one for me. Dan spent a lot of time with me ensuring I knew how to control all of


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August 21, 2017
Cynthia B.
Terry with Vandergriff Acura was amazing!! He was genuine and provided excellent customer service with helping my daughter buy her first car. My husband and I were there to guide and support her but honestly I don't think she needed us because Terry and the whole crew down to the finance department guided her without any pressure and


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August 20, 2017
Louis Levine Jr
Great staff, great product, great service advisers that will take care of you!


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August 19, 2017
Valorie Bueno
Absolutely loved that I went to Vandergriff Acura for my first car! Amazing experience thanks to Terry! He made it such a peaceful time!! Seriously my parents and I couldn't stop talking about how energetic and caring he was!! THANK YOU! Make sure you ask for him if you're looking for an easy, fun experience and insightful time!


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August 17, 2017
T. Hassan
Service was fast and they clean my can on the inside and outside. They did a very good job.


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August 15, 2017
Marilyn D
Matt Hagee did an excellent job and the warranty work was done in a timely manner as promised. I will definitely recommend Vandergriff Toyota & Matt Hagee as a service advisor!


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August 15, 2017
Kenneth and Felecia Pruitt
Very helpful and Courteous. He was very knowledgeable and I got my vehicle back in a timely fashion. Thanks Mr. Efrain Rodriguez


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August 13, 2017
Harley Graham
Had a phenomenal experience thanks to Terry Allen!


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August 13, 2017
Kenneth Pinton
Terry Allen was very helpful in finding the perfect car for me!


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August 13, 2017
Sally Mae
Terry Allen was able to get me the best deal!! So happy!


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August 13, 2017
Chill Smith
I could not have had a better experience anywhere else! Terry Allen is extremely knowledgeable on his cars!


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August 13, 2017
Chris Pritchet
Terry was very easy to talk to and helpful


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August 13, 2017
Sonhe Proctor
Terry Allen went above and beyond for me! Thank you so much for everything!


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August 13, 2017
Z. E Jackson
Both of my Acuras were purchased from Vanderfriff. I drive no less than 30 miles round trip to have all service done. I go to Vandergriff because I trust not only their Sales Staff and Service Advisors, but their front office are top notch and not afraid to step in if needed. If they say they will do something, trust and believe it will be done. I also found that if something is not right, consider it fixed. I will continue to be a loyal Vandergriff Acura customer.


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August 13, 2017
Mark
Debra Ryno was my service manager, she told me it would be about 2 hours and it only took an hour. I know how this sounds and believe me i know it could be longer. However Toyota is the place to have your Toyota vehicle serviced correctly. That is why it is so busy on Saturday mornings. Debra knew why I was there without me expla


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August 12, 2017
WildWillie1544
My Service Advisor Michael Nugyen and the quality of Service are excellent..It was worth the 40 minute drive to Vandergriff to get my car serviced right. Courteous employees all around.


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August 12, 2017
Peggy Stevens
We have dealt with Vandergriff Acura for many, many years. Some experiences have been good, but the one we had yesterday when getting a new RDX was beyond our expectations. We dealt with Stan Bennett and could not have been more pleased. Stan had been referred to us by a previous employee at Vandergriff and we had talked to Stan o


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August 12, 2017
Jeff Kebort
Best car buying experience ever. Our sales rep, Tom was very informative, friendly, and was willing to negotiate!! AND, if you are in the need of a an used Acura, great selections to chose from here. *** I only gave 4 stars because there is always room for improvement ;-)


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August 12, 2017
Zenobia Jackson
Both of my Acuras were purchased from Vanderfriff. I drive no less than 30 miles round trip to have all service done. I go to Vandergriff because I trust not only their Sales Staff and Service Advisors, but their front office are top notch and not afraid to step in if needed. If they say they will do something, trust and believe it


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August 10, 2017
J Wil
Great customer service. From the service advisor to the cashier.


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August 07, 2017
tupton
I had to come in for a recall. The guys at Vandergriff went above and beyond get the repairs done thoroughly. They had me back in my car with no worries. I felt like they truly listened to my concerns and understood me. I'll definitely go back when needed.


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August 05, 2017
Koann Brewer
My agent was Chris and he was excellent.


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August 05, 2017
MCKENZIE O'BRIEN
Chris Brannon is an amazing sales person. it has been a a pleasure to work with. definitely recommend him.


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August 05, 2017
SheliaCB
Mike Martinez was absolutely amazing! After receiving erroneous information from another dealership, and then being forced to drive over an hour away to Vandergriff, Mike greeted me with a smile and I explained my situation and Mike said let me look into it. Turns out I was correct and my drive was unnecessary. Mike apologized profus


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August 05, 2017
Toriana Vandegrift
Service was awesome. Efrain in the service center really took care of me!


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August 05, 2017
Mike Keithley
I recently purchased a RAV4 for my daughter. My salesman, Glenn Byrd, treated me more like a friend than a customer. The whole process was quick and enjoyable. The sales manager, Chris, and the finance manager, Tom, were both very helpful and friendly during the short time I was there. Thanks to the team at Vandergriff Toyota.


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August 03, 2017
Chiemeri Personal Profile
Over the top friendly and helpful. Did not get a car this time around but will be back in 2 months to do so thanks to their tips on my 180,000 mile car with 5000 left to pay for trade in. Now I know what to do and can't wait. Thanks y'all!


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August 03, 2017
Joel Runnels Entertainment
If you go to the service department see Veron Shorter the guy is super nice & answers any questions you might have. He is always clear about the work being done & spot on about how long it will take.


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August 02, 2017
ram
I met with Messi Morales sales person nice guy and he knows how to make business and how to retain customers. I got a best car for my money. Actually I was searching for car so long. My car search has ended successfully here. Visit this place to purchase your car. I recommend to my friends too.


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August 02, 2017
ramesh
I got best car for my money. Sales person messy morales helped me with the right car and he knows how to make business without losing customers. Dealership also full of friendly people. I got best experience here.


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August 01, 2017
John with 3 Camrys
Ryan took really good care of me. I needed a significant amount of work done and they finished in 1 day and per the price quoted on the phone. He was very honest about the extent of repairs needed.


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July 31, 2017
Curt
I recently took my Toyota 4Runner in for regular maintenance to Vandergriff Toyota on a busy Thursday afternoon. I had made an appointment with my service advisor, Debra Ryno, who turned the service order in quickly and got everything started. In spite of the heavy workload, they were able to service my vehicle and it was out in le


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July 30, 2017
BulldawgsWIN
If you are getting your vehicle in for a service call...REQUEST Kimberlea Shands to assist you in your dealership experience. Straight up professional on top of her game. K.S. WIN!


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July 29, 2017
JimGoPack
I always service my old Toyota at Vandergriff and usually get Ryan who takes extra care with my old car and gives me an honest service game plan of what actually needs service with no salesman up sells,which I really appreciate.


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January 31, 2017
Arthur Massey Jr
Excellent Service..First used Shuttle service and it was very prompt. Then Service advisor was very professional and very friendly. Got car serviced on time and excellent work done.


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January 30, 2017
S&R Horn
My wife and I picked up our new MDX on Saturday and both agree it was the best overall experience We've had for any vehicle purchase. Any / all questions we had were answered timely and honestly. Max, Wes , Alex and the entire team there are polite, professional . I would definitely give these folks a look if you are in the market for a new vehicle.


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January 27, 2017
Linda D.
As a divorced woman who's never had to deal with a car dealership, I was very nervous about my car buying process. I knew my credit was great, but I was assured I would be taken care of and NOT taken advantage of! Adam was a man of his word! It took some time, but we found the right car for the right budget! It was as enjoyable and quick as he said it would be! I would definitely recommend going to see him.


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January 26, 2017
LarryC
Overall I had a great experience with Vandergriff, treated me right on no high pressure BS. Max Coker was very helpful. Thanks for the help


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January 21, 2017
mrandmrsmdx
I appreciate the experience of professionalism. I would recommend family, friends and business partners for purchasing and service. My husband and I are very appreciative of Mr. Stan Bennett, our Sales Rep.


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January 20, 2017
MrGTLX
Because it was such a great experience, I'm writing on behalf of my parter who purchased a pre owned TLX from Vandergriff Acura, because I felt compelled to let everyone know about it! We played phone tag with one of the salesman, Adam, for a few days, but we eventually worked out a time to come in. It was late, and he stayed past closing time to make sure we got the deal we felt comfortable with, and made sure the vehicle looked like it came off of the showroom floor. It was immaculate! Tha


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January 14, 2017
Purchasing
Best purchase experience ever. Professional, knowledgable, and attention to details. I highly recommend Stan Bennett to anyone interested in looking or purchasing a car at Vandergriff Acura.


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January 12, 2017
Matador04
I came to this location after being treated very poorly at another Acura center in the DFW area. After coming to Vandergriff I was glad to see that there was at least one Acura Service Center in DFW that actually respects their customers.


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January 07, 2017
Akaninhi
This was the greatest customer service and experience I have ever had! I am 1st time buyer so I was very scared because the results at other dealerships but I had Deven and he was very patient and helped us through everything step of the way, even when it felt like it wasn't going to work out he still did everything in his power to get me in a beautiful vehicle. I am so glad that I trusted him and I wouldn't have changed anything. I had a certain budget that I needed to stay within for t


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December 30, 2016
Jocole
Phillip Patel was very helpful in arranging multiple visits and test drives. Got me a great deal with minimal haggling and hassles. He was very knowledgeable about the vehicle's features. Great "low pressure" salesman.


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